Direct Sales IT Vendor Evaluation Checklist
Does your vendor provide all your IT needs under one roof reducing overall expenses and streamlining communication and seamless integration?
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The Other Guys? | |
| Corporate CRM and distributor support platform? |  |
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| Corporate and Replicating Website design and hosting? | |
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| Distributor Back Office including real-time downline reporting, training tracking, new distributor orientation, communication tool integration (text, email, video, voice...)? | |
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| Mobile application solutions? | |
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| Solution validated/verified against multiple browser configurations rather than to just one or two of the major browsers? | |
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| Drip lead management tools and video tracking systems? | |
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| Email marketing campaign systems? | |
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| Maintenance of email white lists on your behalf and interfacing with spam monitoring services (i.e. SpamCop) to avoid delivery restrictions by the major ISPs? | |
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| Monitoring of network attacks and site scrapings from competitors and hackers? | |
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| Provide over 30 years of network security and PCI Compliance experience? | |
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| Provide Quality Control or will you need to be the sole testing and QC department for the provided systems? | |
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| Is your vendor registered with Visa and MasterCard as a fully PCI compliant Class 1 Service Provider as well as SAS70 Type II certified? | |
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| Is your vendor's system hosted on your behalf using fully redundant technology and eliminating the costs of hardware, bandwidth, personnel, maintenance, updates and security? | |
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| Is your vendor's system fully e-commerce ready with interfaces to existing third party payment processing platforms for PCI Compliant merchant processing and ACH and EFT originations? | |
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| Does your vendor's system handle all of your state/GST/VAT tax third party integrations for accurate calculation, collection and remittance? | |
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| Does your vendor's system handle all of your 1099 reporting issues and summaries? | |
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| Do you receive a dedicated (focused solely on you) team to support your company for enhancements, future development and support? | |
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| Are your vendor's personnel fluent in direct sales concepts? Have the vendor's key personnel served as executives and board of advisors or board members of multiple direct selling companies? | |
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| Are there additional charges for these items or is the relationship structured in such a way that your vendor is motivated with a direct interest in quality, reliability and efficiencies of the solution or is your vendor simply an IT shop that will provide only what you ask and nothing more? | |
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| Is your vendor motivated to supply ongoing advice, support, suggestions, mentoring, "best-in-class" ideas, and to continue to provide the latest in technology and software support? | |
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| Does your vendor have close working relationships with current and former Attorneys General in order to recognize and help advise you against possible legal pitfalls in certain markets? | |
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| Is your vendor fluent in the direct selling concepts with the support of numerous 8, 9 and 10-figure revenue multinational and multi-currency clients? | |
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| Does your vendor have existing working libraries consisting of millions of lines of code pertinent to your industry? | |
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If you cannot answer "Yes" to every applicable question above, then do you have the best vendor for your company's needs?
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